The Power of the Word No with Chris Voss
Chris Voss
Chris Voss is the former chief hostage negotiator for the FBI, the CEO and founder of the Black Swan Group, and is the best-selling author of the book titled Never Split the Difference: Negotiating as if Your Life Depended On It. Chris Voss has over 25 years experience as a negotiator for the FBI. He has been featured in TIME Magazine, Business Insider, Entrepreneur, Inc. Magazine, Fast Company, Fortune, Washington Post, Success Magazine, Squawk Box, CNN, and ABC News.
Today, we are going to be talking about the psychology of communication and negotiation. We are also going to be talking about why you want the person you’re negotiating with to say no first instead of yes. Chris Voss is going to share with us how to make people feel safe, protected, and in control, and ready to move forward when they are given the space to say “no.” He tells us that without action, an agreement is useless.
Voss also teaches us the three yesses in agreement situations – commitment, confirmation, and counterfeit. He’s also going to go over the skill of tactical empathy. Tactical empathy is not sympathy, and it doesn’t have to end in agreement. You being empathetic to someone in your life doesn’t mean you agree with where they’re at, nor does it equal sympathy. Voss also goes over how to use your voice tone and how people appreciate integrity despite the outcome of the discussion. He goes over the difference between someone telling you “you’re right” versus “that’s right.” There is specific psychology that underlies the meaning in the tone of voice that Chris will be sharing with us today.
What You’ll Learn:
[9:46]
Chris talks about his relationship with his parents.
[19:47]
Chris talks about the psychology behind the word “no.”
[29:03]
Chris talks about the three types of yesses.
[31:44]
Chris dives into tactical empathy and how to use it.
[36:09]
Chris talks about using tactical empathy specifically in marriage and as a parent.
[45:26]
Chris talks about the phrases “you’re right” and “that’s right.”
[52:38]
Chris talks about the psychology behind a one-sentence email Larry sent for his friend.
[55:11]
Chris lists his resources and contact information.
RELATED EPISODES
Communication Mastery for Fathers with Chris Voss
How to Use the Art of Persuasion in Everyday Life
The Art of Negotiating with Your Kids with Chris Voss
Leave an iTunes review.
Get a FREE book!
If you’re enjoying the show, leave us an itunes review. If your review is chosen as the iTunes Review-of-the Week, we’ll send you the free book of your choice!
What to do: send an email to support@gooddadproject.com notifying us about your review, your mailing address, and your choice of a guest book from our Books Page!
Thanks for the support!
CLICK HERE TO LEAVE YOUR REVIEW.
Chris Voss
Never Split the Difference: Negotiating as if Your Life Depended On It
Summit Tickets on sale here!
Follow The Dad Edge
Don’t settle for a mediocre life.
Join over 607 men becoming their best selves
in The Dad Edge Alliance.
What did you think of the show?
What was your biggest take away?
Tag us when you share on social media!
#TheDadEdge
Twitter @gooddadprojct
Instagram @thedadedge
I appreciate the sincerity of this write-up of yours. Can’t wait to see more!
Words are seeds that accomplish more than blow around. They land in our souls and not the ground. Be cautious what you plant and cautious what you say. You could need to eat what you established one day.